📬 Contact
We answer our own email.
No ticketing system, no escalation tiers. Email goes straight to the team.
Typical response time: within 1 business day · Faster on event days
General support
Setup, framing issues, anything event-day urgent.
→ hello@innerpi.com
Billing
Subscription changes, refund requests, invoice questions.
→ hello@innerpi.com
Privacy & security
Data requests, security reports, or compliance questions.
→ hello@innerpi.com
Punchframe is operated by Innerpi.
For legal notices, mail hello@innerpi.com with “Legal” in the subject line.
For legal notices, mail hello@innerpi.com with “Legal” in the subject line.